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Help

Quick answers, in one place.

If you can't find what you're after, send us a note from the contact page.

How do I claim a business I own?
Open the business page, scroll to "Own this business?" near the bottom, click Claim this business, and fill the short form. We'll verify ownership over phone or WhatsApp within 24–48 hours.
How does verification work?
We verify owners one of three ways: a phone number match against your business's public number, a quick call to the listed number where we confirm ownership, or — for borderline cases — a document check (GST/shop license). Once verified you get the teal Verified badge on your listing.
What does "Visited by FurryFik" mean?
It means someone from our team — almost always with Jerry in tow — actually walked into the place, looked around, asked questions, and decided it was worth a tag. We don't visit every business; we visit the ones we feature or get tipped about.
Why isn't my business showing up?
Three usual reasons: it's outside Gurugram (we operate Gurugram-first for now), the address geolocation is off, or it's brand new and not yet imported. If you own a Gurugram pet business that's missing, sign up and add it — takes under 5 minutes.
Do you charge businesses?
Listing is free, forever for Phase 1. We may add optional premium features later (analytics, ad placement) but the basic listing + verified badge stays free.
Do you accept paid promotions?
No paid rankings, no sponsored badges. We may sell explicitly-labelled "sponsored" placements later, but they will never affect organic rankings or remove other businesses from results.
How do I write a review?
You'll need to sign in first (so we can prevent spam). Open any business page, scroll to Reviews, click Write a review. Honest reviews welcome — abuse and fakes get removed.
I found wrong information on a listing — how to report?
Either click the report flag inside the business page (coming soon), or send us a quick note from the contact page. Include the business name and what's wrong, and we'll fix within a day.

Still stuck? Send us a message — we'll reply within a day.